Workplace Mediator & Trainer
(CMT) Program
WHO SHOULD ATTEND?
Any professional, regardless of role or level within an organization, who wants to be certified in advanced workplace mediation and train others in conflict resolution skills.
WORKPLACE MEDIATION PROGRAM BENEFITS
Following the multi-phase training process, participants will be able to mediate differences confidently and efficiently to increase organizational productivity.
Highlights include:
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Equip participants with the necessary skills to mediate workplace conflict.
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Teach participants how to train others on conflict resolution and mediation strategies.
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Provide tools to help participants build a system within their organization for more effective mediation and conflict resolution.
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Teach participants how to help others work through the roadblocks that occur while trying to resolve conflict.
Third-Party Resolution
How to Mediate Conflicts between Others
Learn a powerful communication tool (Third-Party Resolution) to help others resolve workplace conflict. Third-Party Resolution is a core competency for every supervisor, manager, team leader, and human resource specialist.
KEY ELEMENTS:
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What is Third-Party Resolution
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When to use Third-Party Resolution
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Why Third-Party Resolution is so effective in conflict management
The key to conflict is to stop it before it starts or at its lowest level. This course will teach participants how to proactively manage workplace conflict. Through a combination of classroom discussion around the Necessary Knowledge to understand and solve conflict and classroom skills training, participants will have the opportunity to learn and practice a unique communication tool that can be used in all workplaces to stop conflict before it escalates.
Managerial mediation is a unique option because it produces voluntary cooperation, not just compliance. Managerial mediation is a templae with which you can apply to your current skills, once you understand the tool.
Certified Workplace Mediator and Trainer (CMT)
The Certified Workplace Mediator and Trainer (CMT) program teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 5-day course (6-day virtual), participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective workplace conflict resolution strategies.
WHO SHOULD ATTEND THIS WORKPLACE MEDIATION PROGRAM?
Any professional, regardless of role or level within an organization, who wants to be certified in advanced workplace mediation and train others in conflict resolution skills.
Following the multi-phase training process, participants will be able to mediate differences confidently and efficiently to increase organizational productivity.
Highlights include:
-
Equip participants with the necessary skills to mediate workplace conflict.
-
Teach participants how to train others on conflict resolution and mediation strategies.
-
Provide tools to help participants build a system within their organization for more effective mediation and conflict resolution.
-
Teach participants how to help others work through the roadblocks that occur while trying to resolve conflict.
PROGRAM COMPLETION AND CERTIFICATION
At the end of the course, program participants are immediately certified as an MTI Workplace Mediator in Conflict Resolution.
To complete your MTI Certified Trainer (CT) Certification and Conflict Dynamics Profile – Individial (CDP-I) Certification we provide you with an additional one-on-one session with an MTI Master Trainer.
The goal of the one-on-one session with the Master Trainer is to provide you with an opportunity to apply the training you have learned over the course of the program.
N2B Solutions Group is Train-the-Trainer certified through Mediation Training Institute. With this strong partnership, it is our goal to educate and reduce conflict in the workplace.
Looking forward to partnering with you soon.