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Conflict-Related White Papers

Sphere on Spiral Stairs

Cost of Conflict

Conflict Competence

Conflict, Stress and Resilience

This white paper explores how the cost of conflict can be calculated and four key areas affecting productivity (Wasted Time, Lower Motivation, Increased Turnover, and Disruptive Restructuring).

This white paper explores why conflict competence is so critical and examines, in depth, the cognitive, emotional, and behavioral skills that are needed to handle conflict effectively.

When we talk about resilience, we mean the ability of a person to effectively adapt to or bounce back from the adversity and stress that can arise in conflict settings. This white paper describes crucial elements to consider when improving one’s resilience to conflict.

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